Cancellation and Refund Policy

At Ramachandran Textiles, we strive to provide our customers with the highest quality products and services. However, we understand that there may be occasions where you need to cancel your order or request a refund. This policy outlines our procedures for cancellations and refunds.

Cancellations

If you wish to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we may be unable to cancel your order if it has already been shipped or is in the process of being fulfilled.

Refunds

Refunds are available for eligible products within 14 days of the original purchase date. To qualify, the product must be unused, in its original packaging, and in the same condition as when it was received. To request a refund, please contact our customer service team within 14 days, providing your order number and the reason for the return. Please note, custom-made or personalized products are not eligible for refunds, as these items are made to your specific requirements.

Shipping and Handling

Shipping and handling charges are non-refundable, except in cases where we have made an error in fulfilling your order or the product is defective.

Returns

If you need to return a product, please contact our customer service team for instructions on how to proceed. We may require that you provide proof of purchase or other documentation, and may impose a restocking fee or other charges as applicable.

Contact Us

If you have any questions about our cancellation and refund policy, or need to cancel an order or request a refund, please contact our customer service team at online@theramachandran.com. We are committed to ensuring your satisfaction with our products and services.